Updated November 13, 2026
This policy describes how information is handled on Aivea De Chavez's real estate website. For privacy questions, contact aivea@aiveadechavez.com or call (604) 399-8774.
Information you share
Contact forms collect your name, email address, message and, where provided, phone number and enquiry topic. Guide requests collect your name, email and phone number. Buyer enquiries also collect your moving timeline, price range and preferred areas. Home valuation requests collect your property address, name, email, phone number and timeline.
Submissions are stored with the page they came from and the date they were submitted. They are used to respond to your enquiry, provide the guide you requested, discuss your home search or prepare a home valuation. Submitting an enquiry is not a subscription to a newsletter.
Storage and service providers
Lovable Cloud hosts the website's enquiry records and owner sign-in. Enquiry records are not publicly readable; buyer, guide and valuation enquiries can be read by authorised site administrators. Downloadable guides and website media are served through Lovable's file hosting.
Where email notifications or CRM delivery are enabled, the information submitted is also sent to Aivea's business email and Lofty, her customer relationship management service, to help her respond and manage the enquiry. Those services handle information under their own terms and privacy practices. Information may be processed outside Canada depending on the service provider.
Visitor analytics
The published website uses Lovable's visitor analytics. It uses no cookies, stores nothing on your device, does not keep IP addresses and does not identify visitors. Lovable collects this data for us. Lovable's privacy policy explains how it handles it.
Analytics records pages visited, where visitors came from, country, browser, operating system, device type, time spent on pages, page loading speed, errors, and clicks on buttons and links. With the site's current settings and no consent banner, these are recorded for every visitor. Page visits, time on page, page speed and errors are recorded without cookies and without identifying anyone.
Detailed analytics data is kept for 90 days, and daily summaries for one year. Website error reporting also helps identify pages that fail to load or work correctly.
Sign-in and browser storage
The owner sign-in collects account credentials and uses browser storage to keep an authenticated session. This is separate from visitor analytics. Visitors do not need to create an account to enquire, request a home valuation or download a guide after submitting the request form.
Links to other websites
Links to social media, real estate resources and other external websites take you to services with their own privacy practices. This policy describes this website, not what those sites collect after you visit them.
Your questions and choices
Contact Aivea at the email address above to ask about your information, request a correction or deletion, or ask not to be contacted further. Any applicable legal or real estate recordkeeping requirements may affect what can be removed. This policy may be updated as the website and its connected services change.